> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quantnomad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact & Support

> How to get help with QuantNomad indicators, and what information to include so your question can be answered quickly.

## Before contacting support

Many questions are already answered here:

> [card] [FAQ](https://docs.quantnomad.com/support/faq.md)
>
> Common questions.

> [card] [Troubleshooting](https://docs.quantnomad.com/support/troubleshooting.md)
>
> Fixes for common problems.

> [card] [Premium access](https://docs.quantnomad.com/support/premium-access.md)
>
> Access issues.

## Support channels

> [card] [Contact QuantNomad](https://quantnomad.com/contact/)
>
> The contact page on quantnomad.com.

> [card] [Billing and subscriptions](https://www.tradingview.com/support/)
>
> Paid Space payments are processed by TradingView. Contact TradingView support for billing questions.

**Pending verification:** which channel to use for premium (UT Bot Suite) support versus general questions, and expected response times. This section will be completed once it is confirmed against the indicator's source code or official product information. Until then, rely on the indicator's own settings panel inside TradingView.

## What to include

A complete first message saves a round trip:

| Include | Example |
| - | - |
| Indicator and version | UT Bot Suite, version shown in the chart status line or changelog |
| TradingView username | Required for any premium access issue |
| Symbol and timeframe | `BINANCE:BTCUSDT`, 1 hour |
| Settings | Screenshot of the indicator's Inputs tab |
| What you expected vs. what happened | "Expected a buy alert at bar close; received it mid-bar" |
| Screenshot | The chart, the alert dialog, or the error message |

> [!NOTE]
>
> Support can help with how the indicators work and how to configure them. Support can't provide personal trading or investment advice.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.